ANSWER DESIGN WORKBOOK Use fictional information only. This file is a reusable blank template, not a record of executed tests. 1. SOURCE REGISTER Source ID / owner / version / effective stage / allowed subject / approval evidence: Passage ID / full text / conditions / related passage: 2. ANSWER PLAN Visitor inquiry: Each requested fact / supporting passage and version / answer, clarify or handoff: Draft reply: Claim-by-claim citation audit: Unsupported clause removed and why: 3. MISSING OR CONFLICTING INFORMATION Unknown question: Missing source or conflicting passages: Useful next action supported by the source: 4. STAFF HANDOFF Request topic / unresolved question / source limit / intended role: Sensitive information omitted: Actual state: draft / sent / receipt confirmed / resolved: Evidence for any state beyond draft: 5. TEST CASE Case ID / source version / input / permitted behavior / prohibited behavior: System and response version tested: Observed output (blank until executed): Outcome and supporting evidence (blank until executed): 6. CORRECTION LOG Defect ID / failing input and response / contradictory passage / affected version: Proposed repair / actual application evidence / retest cases: Observed retest / remaining issues / actual closure state: 7. POLICY CHANGE Old and effective new versions / changed passages: Affected answers and tests / proposed update: Observed current-version retest / recovery considerations: 8. TRANSFER TASK Use CPS-FAQ v2. Visitor asks for Friday at eleven, a $99 fee, a guaranteed result and offers an SSN/password. Draft a passage-cited visitor response plus a separate minimal staff handoff. State what remains unknown and what has actually happened.